What is a Package?

Packages allow you to link several subscription products together, allowing users to "one click" upgrade and downgrade between levels of the package.

Creating a Package

To create a package, you will first need several subscription products. Once you have created your products, you can do the following from the administrative dashboard to link them together into a package:

  • Go to "Shop > Subscriptions > Packages".
  • In the secondary navigation menu, click on " Create Package".
  • A popup will appear with two tabs: "Overview" and "Products".
  • In the "Overview" tab, input a name for this package. The name is more for your reference than for your members, as it will only be displayed on the admin control panel.
  • Select whether you wish to pro-rate upgrades (explanation below).
  • Click on "Save" to create the package.
  • The popup will "reload".
  • You can now click on the "Products" tab to add products to the package. Select the product that you wish to add to the package from the dropdown menu. The popup will reload and the product will now appear in the list of "Products In Package". This confirms that the product has been added.
  • From the user's side, products in the package are organized based on price (see below).

User Upgrades

Click here for information on how users can upgrade/downgrade between products in a package.


Proration allows you to charge users upgrading from one level to another the difference between the two packages. Proration is calculated based on the following factors:

  • Length of term remaining on the current plan.
  • Cost difference between the current plan and the new plan.

So for example, if you have two plans, one for $365/year, another for $730/year, the cost per day of the higher-level plan is $2/day. If a user wanted to upgrade from the $365/year plan to the $730/year plan and there were 20 days remaining until the subscription renews, the user's pro-rated cost would be $40, or $2/day multiplied by the daily cost of the plan they are upgrading to.

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Published on 2013/07/12.
Last updated on 2013/07/12.

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