Penalties
The program allows you to establish penalties on failed subscriptions. You can establish penalties from "Shop > Subscriptions > Penalties".
The penalty popup is divided into 5 rows and 3 columns. The first column represents the failed attempt number, the second is a percent-based penalty, and the third is a fixed dollar amount penalty. You cannot have both a percent and fixed dollar amount penalty; percent based penalties will always take precedent over fixed-dollar penalties.
In the above example, failing subscriptions will incur the following penalties:
- None
- 3% penalty
- $20 penalty
- 7% penalty
- $50 penalty
So consider a subscription that bills for $500. Factoring in penalties for failed attempts, the subscription would be billed for the following amount:
- $500
- $515
- $520
- $535
- $550