Subscriptions > Penalties"." />


The program allows you to establish penalties on failed subscriptions. You can establish penalties from "Shop > Subscriptions > Penalties".

The penalty popup is divided into 5 rows and 3 columns. The first column represents the failed attempt number, the second is a percent-based penalty, and the third is a fixed dollar amount penalty. You cannot have both a percent and fixed dollar amount penalty; percent based penalties will always take precedent over fixed-dollar penalties.

In the above example, failing subscriptions will incur the following penalties:

  1. None
  2. 3% penalty
  3. $20 penalty
  4. 7% penalty
  5. $50 penalty

So consider a subscription that bills for $500. Factoring in penalties for failed attempts, the subscription would be billed for the following amount:

  1. $500
  2. $515
  3. $520
  4. $535
  5. $550

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Published on 2013/07/12.
Last updated on 2013/07/12.

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